Customer Support

Our Team Is Here For You!

For questions about an order or any of our products, you may contact our customer support easily through any of the below methods.

#1 – Best contact method for fastest service! Use the contact form below to send an instant notification directly to our customer support team without having to open up your own email. One of our friendly Customer Care Specialists will get back to you promptly.

If inquiring about an order, please be sure to include your order number.

*Required fields

#2 - Send an email to support [at] biotrust.com. Same as above but requires that you send from your personal email instead of the easy contact form on this page. Remember to include your order number if inquiring about an order.

#3 - Call us toll free at 1-800-766-5086, M - F 8AM - 9PM EST, Sat & Sun 10AM - 9PM.

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